Responsible Gaming
at cb88
cb88 is committed to providing a safe, fair, and enjoyable gambling environment for all players in Bangladesh. We believe that gaming should always remain a form of entertainment — never a source of financial stress or personal harm.
Responsible Gaming Tools
Your Safety, Our Priority
Set daily, weekly, or monthly deposit caps on your cb88 account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered — never raised — without a 72-hour cooling period.
Define maximum session lengths so the platform reminds you when you have been playing for a set period. Once your session limit is reached, you are automatically logged out to encourage a healthy break from gambling activity.
Request a temporary cool-off period of 24 hours, 48 hours, or 7 days. During a cool-off, your account is suspended from gameplay and deposits. This gives you breathing space without committing to permanent self-exclusion.
Choose to exclude yourself from cb88 for a defined period of 1 month, 3 months, 6 months, or permanently. Self-exclusion is processed immediately by our team and cannot be reversed during the selected period under any circumstances.
Enable periodic reality check pop-up notifications that display how long you have been playing in the current session and your net win or loss position. These prompts help you make informed decisions about whether to continue playing.
Our responsible gaming support team is available to assist players who feel their gambling is becoming unmanageable. Contact us at [email protected] with the subject line "Responsible Gaming" for confidential, non-judgemental assistance.
01 Our Commitment to Safe Play
At cb88, responsible gaming is not a checkbox — it is a foundational principle that shapes how we design our platform, train our support staff, and interact with every player across Bangladesh. We believe that online gambling, when approached as a leisure activity with clear boundaries, can be an enjoyable and entertaining pastime. However, we are equally aware that for a minority of individuals, gambling can become a compulsive behaviour that causes genuine financial and psychological harm.
Our responsible gaming framework has been developed to give players the tools they need to stay in control, to help identify warning signs of problematic behaviour at an early stage, and to provide immediate, practical support to anyone who needs it. Every feature described in this document is available to all registered cb88 players at no cost and without judgement.
We ask all players on the cb88 platform to approach gambling with the following principles in mind: only gamble with money you can afford to lose; set a budget before you start and stick to it; treat gambling as entertainment, not as a source of income; take regular breaks; never chase losses; and reach out for help if you feel gambling is beginning to affect your daily life, relationships, or mental health.
Our Pledge: cb88 will never send promotional materials — bonus offers, free spin notifications, or deposit incentives — to any player who has activated a cool-off period, set a deposit limit, or applied for self-exclusion. Player wellbeing takes precedence over commercial activity at all times.
02 18+ Age Restriction
cb88 operates exclusively as an adult platform. Players must be 18 years of age or older to register an account, make a deposit, place a bet, or access any real-money game on the Platform. This is a strict, non-negotiable requirement that applies to every player regardless of their location within Bangladesh or elsewhere.
During the registration process, all players are required to confirm that they are 18 years of age or older. As part of our Know Your Customer (KYC) verification process, cb88 requires players to submit valid government-issued identity documents — such as a National Identity Card (NID) or passport — that confirm their date of birth. Any account found to belong to a player under the age of 18 will be suspended immediately, all pending transactions will be cancelled, and any winnings accrued will be forfeited.
Protecting Minors
If you share a device or internet connection with minors, we strongly recommend taking the following precautions to prevent underage access to the cb88 platform:
- Always log out of your cb88 account after each session, especially on shared or family devices.
- Never save your cb88 login credentials in a browser used by children or teenagers.
- Enable parental control software on shared devices. Tools such as Net Nanny, Bark, or built-in parental control features in Android and iOS can restrict access to gambling websites.
- Keep your username and password strictly confidential. Do not share your account credentials with anyone, including family members of legal age.
Mandatory Reporting: If you become aware of a minor who has gained access to the cb88 platform — whether through your account or otherwise — please report it to us immediately at [email protected]. We take underage gambling extremely seriously and will investigate all such reports without delay.
03 Recognising Problem Gambling
Problem gambling is characterised by a persistent and recurring pattern of gambling behaviour that disrupts personal, family, or professional life. Unlike recreational gambling — which is characterised by enjoyment, predetermined limits, and the ability to stop without distress — problem gambling involves a loss of control that can escalate over time and cause significant harm.
Recognising the warning signs early is the single most effective way to prevent gambling from becoming a serious problem. The following checklist is intended to help you honestly assess your own relationship with gambling:
If you answered "yes" to two or more of the questions above, your gambling behaviour may be moving beyond recreational play. We strongly encourage you to reach out to our support team, activate one of the responsible gaming tools available on your cb88 account, or contact a professional gambling support organisation in Bangladesh or internationally.
You Are Not Alone: Problem gambling affects people from all walks of life and all income levels. Seeking help is a sign of strength, not weakness. The cb88 responsible gaming team will respond to all enquiries with complete confidentiality and without any negative impact on your account standing.
04 Deposit and Spending Limits
One of the most effective ways to maintain control over your gambling activity is to set firm financial boundaries before you start playing. cb88 provides a comprehensive set of deposit and spending limit tools that allow you to define exactly how much money you are willing to deposit into your account over any given time period.
| Limit Type | Period | Effect | Reversal Period |
|---|---|---|---|
| Daily Deposit Limit | 24 hours (BST, UTC+6) | Blocks deposits exceeding your set cap within the 24-hour window | 72 hours to increase; immediate to decrease |
| Weekly Deposit Limit | 7 calendar days | Blocks deposits once your weekly cap is reached | 72 hours to increase; immediate to decrease |
| Monthly Deposit Limit | Calendar month | Blocks deposits once your monthly cap is reached | 72 hours to increase; immediate to decrease |
| Loss Limit | Daily / Weekly / Monthly | Suspends gameplay when net losses reach your defined threshold | 72 hours to increase; immediate to decrease |
How to Set Your Limits
Deposit and spending limits can be configured directly through your cb88 account settings once you are logged in, or by contacting our support team at [email protected]. Limits are applied in Bangladeshi Taka (৳) and take effect immediately upon confirmation. You can set limits at any time — there is no waiting period to lower a limit or add a new restriction.
We recommend setting your limits before making your first deposit, so that you begin your cb88 experience with a clear budget in mind. A common approach among responsible players in Dhaka, Chittagong, Sylhet, and across Bangladesh is to set a monthly limit equal to a comfortable discretionary entertainment budget — an amount you would be comfortable spending on other leisure activities without financial anxiety.
Tip: When setting a deposit limit, factor in the full cost of your gambling sessions — not just your expected losses. Even if you win on one session, setting a realistic cap ensures that a single unexpected losing streak cannot wipe out a disproportionate portion of your disposable income.
05 Time-Out and Cool-Off Features
Sometimes a short break is all it takes to regain perspective on your gambling activity. cb88 offers two distinct short-term break mechanisms — session time limits and cool-off periods — that give you structured breathing room without requiring a full self-exclusion commitment.
Session Time Limits
A session time limit defines the maximum amount of continuous time you can spend logged in and playing on cb88 before the system automatically ends your session. Once the limit is reached, you will be logged out and shown a summary of your session activity — total time played, total deposited, and net result. Session limits can be set to 30 minutes, 1 hour, 2 hours, 3 hours, or a custom value of your choice.
Reality Check Notifications
At intervals you define — every 30, 60, or 90 minutes — the platform will display a reality check pop-up showing your current session duration and net financial position. You can choose to continue playing or to end your session. These notifications are not skippable: you must actively acknowledge each one before gameplay resumes, making it impossible to lose track of time inadvertently.
Cool-Off Periods
A cool-off period is a temporary account suspension of 24 hours, 48 hours, 3 days, or 7 days. During a cool-off period, your account remains in existence but all deposits and gameplay are blocked. Your account balance is preserved and will be accessible again once the cool-off period expires. Cool-off periods cannot be cancelled early — once activated, they run their full duration regardless of any request to the contrary.
After a Cool-Off: When your cool-off period ends, we recommend taking a moment to reflect on what prompted you to activate it. If you feel the urge to deposit and play immediately upon resumption, that may be a sign that a longer break — or formal self-exclusion — would be more appropriate for your situation.
06 Self-Exclusion Programme
Self-exclusion is the most comprehensive responsible gaming tool available on the cb88 platform. It is designed for players who recognise that their gambling is out of control and who want to remove access to the platform entirely for a meaningful period. Self-exclusion is a firm commitment — not a casual feature — and is treated with the utmost seriousness by our team.
Available Self-Exclusion Periods
- 1 Month: A minimum short-term exclusion for players who want to step back and reassess.
- 3 Months: A medium-term exclusion appropriate for players experiencing recurring urges to gamble problematically.
- 6 Months: A longer exclusion for players who need sustained distance from gambling to address underlying issues.
- Permanent Exclusion: A lifetime ban from the cb88 platform. Permanent self-exclusion is irreversible under all circumstances.
How Self-Exclusion Works
To activate self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request" and specify your desired exclusion period. Your account will be suspended within 24 hours of your confirmed request. During the exclusion period, cb88 will:
- Block all deposits and gameplay on your account.
- Remove you from all promotional mailing lists and bonus campaigns immediately.
- Refuse any request to reactivate your account before the exclusion period has fully elapsed.
- Process any outstanding withdrawals of confirmed real-money balances, which will be returned to your registered bKash, Nagad, Rocket, or bank account.
Important: Self-exclusion on cb88 applies only to the cb88 platform. If you are experiencing a broader gambling problem, we strongly encourage you to seek self-exclusion on all gambling platforms you use, and to contact a professional support organisation for comprehensive assistance.
Attempting to Circumvent Self-Exclusion
If a self-excluded player attempts to open a new account on cb88 during the exclusion period, that account will be closed and any deposits made will be returned. cb88 uses identity verification and device fingerprinting measures to identify and enforce exclusions across multiple account attempts. Any winnings accumulated by a self-excluded player through a circumvented account will be forfeited.
07 Support and Help Resources
If you feel that gambling is negatively affecting your life, your relationships, or your financial stability, please reach out for help. cb88's responsible gaming support team is available to assist you directly, and a number of professional organisations offer confidential support for individuals and families affected by problem gambling.
Contact cb88 Responsible Gaming Support
Our team is trained to handle responsible gaming enquiries with empathy, professionalism, and complete confidentiality. All requests are handled in English.
Email: [email protected]
Subject line: Responsible Gaming
Response time: Within 24 hours (Bangladesh Standard Time, UTC+6)
International Support Organisations
The following organisations provide free, confidential support for people affected by problem gambling. While these are international resources, they are accessible online from Bangladesh:
- Gamblers Anonymous (GA): A worldwide fellowship of people who share their experience and mutual support to recover from a gambling problem. Resources are available at ga.org.
- GamCare: Provides information, advice, and counselling for anyone affected by problem gambling. Available at gamcare.org.uk.
- GambleAware: An independent charity providing education and treatment for problem gambling. Resources at begambleaware.org.
- National Problem Gambling Helpline (US-based, international access): 1-800-522-4700 — available 24/7 for crisis support.
For Family Members: If someone close to you — a family member or friend in Dhaka, Chittagong, Sylhet, or elsewhere in Bangladesh — is struggling with problem gambling, Gam-Anon (the support network for loved ones of gamblers) offers guidance on how to help without enabling further harm.
08 Player Protection Tools Summary
The following table provides a complete at-a-glance summary of all player protection tools available on the cb88 platform. Every tool listed below is available free of charge to all registered adult players. To activate any of these tools, log in to your account settings or contact our support team directly.
| Tool | What It Does | How to Activate |
|---|---|---|
| Deposit Limit | Caps the amount you can deposit over a daily, weekly, or monthly period | Account Settings or email support |
| Loss Limit | Suspends gameplay when net losses exceed your chosen threshold | Account Settings or email support |
| Session Time Limit | Automatically logs you out after a set duration of continuous play | Account Settings |
| Reality Check | Periodic pop-up notifications showing session duration and net position | Account Settings |
| Cool-Off Period | Temporary account suspension of 24 hours to 7 days | Email [email protected] |
| Self-Exclusion | Full account suspension for 1 month, 3 months, 6 months, or permanent | Email [email protected] |
| Account Closure | Permanent closure of your cb88 account at your request | Email [email protected] |
cb88 is committed to continuously improving the range and accessibility of responsible gaming tools available on the platform. If you have a suggestion for an additional feature that would help you or other players gamble more safely, please share it with our support team. Player feedback is a valued part of how we develop our platform responsibly.
Remember: Gambling at cb88 is intended for adult players aged 18 and over who are seeking entertainment within their means. If at any point gambling stops feeling like fun, it is time to use one of the tools above or speak to someone who can help. There is no shame in asking for support — and cb88 will always be here to assist.
Play Safe, Play Smart
Enjoy cb88 Responsibly
Gaming is at its best when it stays fun and within your limits. Explore everything cb88 has to offer — from live cricket betting to premium slots — knowing that our responsible gaming tools are always there when you need them.